Our team has finally been able to reproduce a bug for our xbmc project. The problem comes in whenever the controller is unplugged from the machine, which causes the program to crash. We were able to reproduce this bug by first unplugging the controller, putting the program into the background through alt-tab and waiting for around four minutes, then bringing xbmc back into the foreground. One of our group members, Matthew, was able to reproduce it on both his laptop and PC. Then comes in the problem.
The developers can't reproduce it! And also the problem is starting to look like a Windows-version problem, and we are all using the Ubuntu version. Also a quick bit of insight into working with users when trying to get these bugs fixed.
It seems like the biggest hurdle to initially cross is to get multiple people (users and developers) to agree when and how the bug occurs, and under what conditions. A certain set of people may be able to replicate the bug following a certain sequence of events, and some can only get it to happen sporadically. Or not at all. Updates to come.
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